Return Policies
Online Purchase Return Policy
I changed my mind.
Not what you expected? No problem.
Request a refund from the Contact page within thirty (30) days and we will provide the shipping label via email. Place the print in the original packaging, attach the shipping label and drop the package off at FedEx.
Here is the fine print:
We will refund your purchase if returned within thirty (30) days of delivery
Return requests must be submitted from the Contact page
The delivery date is based on the date recorded by the organization that made the delivery (e.g., FedEx, UPS, USPS, etc.)
Return requests made outside of the thirty (30) day window will not be honored
All returns must be shipped in the original packaging
Your refund will be credited to the original form of payment after the product has arrived at our location
My online purchase was damaged in shipping. Now what?
It happens sometimes.
Request a replacement from the Contact page within seven (7) days and we will provide the shipping label via email. Place the print in the original packaging, attach the shipping label and drop the package off at FedEx. To expedite the process please take some photos of the outer packaging, and damaged product so that you can provide them to the customer service representative.
Once we receive the product, we will send you a new one. Shipping for the replacement is free.
Here are the details:
All damaged goods return requests must be submitted from the Contact page within seven (7) days of delivery
The delivery date is based on the date recorded by the organization that made the delivery (e.g., FedEx, UPS, USPS, etc.)
Damaged goods return requests made outside of the seven (7) day window will not be honored
All returns must be shipped in the original packaging
In Person Purchases at Exhibitions, Shows or Other Events
The Online Purchase Return Policy does not apply to purchases made in person
In person purchases are on an 'AS IS' basis
In person purchases are final and cannot be returned
Custom Orders
The Online Purchase Return Policy does not apply to custom orders
Custom orders are final and cannot be returned unless damaged during shipping